Strategy Toolbox

How-to articles and case studies sharing best-practice approaches to all elements of place branding and marketing.

Strategy Toolbox

Destination Data

The industry of travel and tourism thrives on information and data – it’s what ensures the right plane is filled with the right passengers eating the right meals going to the right destination with the right baggage ending up in the right hotel room. Today, there are over 1.4 billion tourists travelling worldwide to more destinations and places. With accessibility and proliferation comes greater demand - travellers want more than ever before; we want speed, authenticity, security – we want it all and, crucially, we want it now.

label_outline Data Destination Marketing Sustainability Tourism
Strategy Toolbox

What is the true mark of a strong country brand?

The FutureBrand Country Index measures the strength of perception of countries around the world in the same way we study consumer or corporate brands. Now in its second decade, the Index reorders the World Bank Top 75 countries by GDP according to strength of perception.

The Index examines what transforms a country from a spot on a map to a place our survey respondents ultimately want to invest in, live in, visit, and buy goods and services from. Countries have traditionally been measured and ranked by measures of might — GDP, population size, even a sovereign’s nuclear arsenal. However, in the current day when our world is defined by rapid change, do these measures continue to make sense in the ranking of nations?

label_outline Digital Reputation Economic Development Reputation
Strategy Toolbox

How research can provide a more nuanced understanding of place reputation

As bite-sized vacations and road-trips are rising, Nashville sits at the cross-roads of several massive highways and within reasonable driving distance from a good swath of the population. Finally, Nashville is growing its population and its business-appeal. More people living there and drawn there for business meetings leads to word-of-mouth and “come visit me” requests that help fuel influence-based travel. Oh, and Music City is also booming because of great marketing.

But what’s next?

label_outline Reputation Tourism
Strategy Toolbox

Neighbourhoods – place branding’s greatest asset?

A year ago, a report by the Center for an Urban Future highlighted a record increase in tourism to New York City over the past two decades and outlined the economic benefits that this had delivered for thousands of Brooklyn residents.  Brooklyn has no doubt benefitted from NYC & Co’s strategy of promoting the outer boroughs and lesser-known neighbourhoods.  Fred Dixon, CEO of NYC & Co discussed this at the first City Nation Place Americas conference in 2017, which also included a presentation from Franz van der Avert, head of Amsterdam Marketing, outlining a similar policy of sharing the load of over-tourism to create a broader distribution of economic benefits by encouraging visitors to explore further afield than the centre of the City – taking in neighbourhoods that, technically, were even outside the city.

label_outline Advocacy Citizen Engagement Economic Development Place Branding Reputation Tourism
Strategy Toolbox

Advocacy: the missing link in place branding?

We’ve often talked about engaging citizens, politicians, and the private sector in the process of place branding – working together to understand your place’s assets, creating a plan to grow and leverage your assets, and implementing that strategy with the consensus and contribution of all stakeholders.  However, in our research for future agendas, a new word is appearing in the conversations we are having with place branding practitioners around the world: “advocacy”.

label_outline Advocacy Crisis Management Economic Development Funding Place Making Private Sector Tourism