Cape Town Tourism is taking a comprehensive approach to understanding what's driving negative tourism sentiment in the city. Destination & Business Intelligence Manager, Roxanne Lombard, outlines their research strategy and how they're empowering residents to take a more active role in how tourism develops going forward.

Stefan Nöthen, Head of Strategy & Brand Management at Hamburg Marketing, outlines how they’ve joined the dots between tourism, investment, and talent attraction – whilst ensuring that the overarching city brand permeates every facet of their work.  

Kingston’s tourism strategy is based on collaboration, co-creation, and a clear understanding that a rising tide lifts all boats. Tourism Kingston’s CEO Megan Knott shares learnings from their joined-up approach.

Place brand and marketing professionals are continuously challenged to navigate the multi-dimensional nature of place, understanding when to lead with a city brand versus a regional or nation brand - here's how UK city and region leaders are navigating the challenge.

One of the hardest questions for a city leader to answer is: 'What is our city brand actually worth?' Bloom Consulting's Jose Torres explores how they've solved this challenge and created a framework to demonstrate the economic activity driven by city brands in North America. 

Understanding which KPIs stakeholders care most about is the key to cutting through the data noise and proving the return on the investment in your activities. Here are eight key questions you should be asking of your data – as verified by place branding and marketing experts.

It’s time to be bolder, to be more confident about the contribution of place branding work, to ask the difficult questions, and to provide stakeholders with a better understanding of impact. City Nation Place's Director, Clare Dewhirst, explores why place brand and marketing teams should stop relying on marketing performance indicators to demonstrate the value of their work.

Reputation Lab's new research links a country’s reputation to two key factors affecting finances: borrowing costs and global willingness to support it.

Whoever controls the narrative of a place’s pasts also controls the futures that place is capable of imagining for itself. Increasingly, though, the ‘past’ is being defined by LLMs, input from the communities themselves – and this risks replicating global bias and erasing local narratives and voices. N/LF’s Caio Esteves outlines why we shouldn’t be aiming to rank better in AI results but instead challenging the very worldview that defines these structures.

There’s a secondary game running parallel to the FIFA World Cup: destination marketing organisations competing for the world’s attention. Trove’s Hallie Milstein outlines the World Cup opportunity, which destinations are playing to win, and what separates the destinations who are winning from the rest.

Resilience should be at the top of the agenda for place brand leaders, but what does it actually take to build resilient communities? Here are seven different examples of how place leaders are taking steps to nurture stronger, more vibrant communities.

Regional places may not have the population or funding of capital cities, but they are uniquely well placed to compete on story, authenticity, and identity. Mel Garibaldi explores how place branding is levelling the playing field for Kimba and what they learned from the process.