Spotlight

Interviews with the place leaders and CEOs, Directors, CMOs and heads of strategy for place branding teams from around the world.

Papatūānuku is Breathing: how Māori values underpin Auckland's sustainable destination management

Closing the narrative gap between your identity and your perceived identity is a challenge for many places. Nick Hill, Chief Executive, Auckland Tourism, Events & Economic Development, shared with us how they're working to change perceptions with a new brand playbook - and how they're putting sustainable destination management at the core of their strategy.

label_outline Place Branding Sustainability Destination Management Cultural Heritage

Take Another Look: Azerbaijan’s path to a successful design identity

Azerbaijan took the world by storm with their 2018 “Take Another Look” campaign which encouraged travellers to see the nation’s wonderful diversity. We reached out to Fidan Aliyeva, Azerbaijan Tourism Board, to understand the key to their successful design identity and how an organisation that is still forging its path adapted to the new challenges of COVID-19.

label_outline Tourism Destination Marketing Cultural Heritage Social Media Design

More from Spotlight

In The Spotlight

From Day Zero to COVID-19: how collaboration is key to the Western Cape's crisis and recovery management

In late 2017, Cape Town announced that the city was facing ‘Day Zero’ – or the day when Cape Town would become the first major world city to have to turn off the taps. We reached out to Tim Harris, CEO at Wesgro, the trade and tourism promotion body for the Western Cape, to discover how the region is responding to the pandemic and to understand how their experience of the drought has influenced their response to COVID-19.

label_outline Crisis Management Economic Development Collaboration Tourism
In The Spotlight

Brand ambassadors and citizen engagement: Discover Harlow's place brand journey

In 2018, Discover Harlow were shortlisted at the City Nation Place Awards for their comprehensive place brand strategy that was overturning decades of negative perceptions. We caught up with Sharon Summerfield, Place Brand Manager at Discover Harlow, to understand how their strategy has evolved over the last years - and how it's underpinned their COVID-19 response.

label_outline Private Sector Crisis Management Reputation Place Branding Citizen Engagement
In The Spotlight

Sustainable tourism in a post-COVID-19 world

DMOs in every continent are pulling campaigns, re-evaluating their role in their community and creating strategies to support the tourism sector when travel bans are lifted. But how can we ensure that sustainability is still a key to our thinking? Nanna Thusgaard, Senior Manager for Sustainable Tourism Development at Wonderful Copenhagen, shared how they are embedding sustainable goals at the core of their strategy.

label_outline Sustainability Citizen Engagement Tourism Crisis Management