In the Spotlight

Interviews with the place leaders and CEOs, Directors, CMOs and heads of strategy for place branding teams from around the world.

In The Spotlight

Keeping Austin weird in the face of huge success

Austin has seen phenomenal growth in recent decades, but what does this mean for the future of the city’s place brand proposition? We reached out to Tom Noonan, President & CEO at Visit Austin, to understand how they’ve been managing the momentum of their growth and what they’ve done to support their local residents and businesses as they recover from COVID-19.

label_outline Citizen EngagementDestination ManagementDestination MarketingPlace BrandingReputationTourism
In The Spotlight

How can you evolve key performance indicators for the realities of 2021

As we recover from COVID, there will be lessons from this that continue to affect and shape longer-term strategies going forwards. But what does this mean for the KPIs that we use to measure success? We reached out to Kelly Brough, President & CEO at Denver Metro Chamber of Commerce, to understand how they’re evolving KPIs to match new success-criteria and what this means for the future of economic development.

label_outline DataEconomic Development Place BrandingReputation
In The Spotlight

Arctic exploration, Inuit communities, and the future of Greenland’s tourism

What do the polar explorer, Roald Amundsen, and Greenland’s new tourism strategy have in common? Answer: They both built their success around Inuit knowledge and the spirit of exploration. We caught up with Hjörtur Smárason, CEO of Visit Greenland & one of our 2021 CNP Awards Judges, to understand how Greenland is forging a path to recovery.

label_outline Destination ManagementDestination MarketingSustainabilityTourism
In The Spotlight

Launching a place brand strategy amidst a pandemic

Fort McMurray Wood Buffalo was facing an unusual challenge in early 2020 – how to create and launch a place brand during a global pandemic. We reached out to Andrea Haley, Director of Brand and Corporate Services for Fort McMurray Wood Buffalo Economic Development & Tourism, to understand how they turned lockdown into an opportunity to build community support for the place brand strategy.

label_outline AdvocacyCitizen EngagementDestination MarketingPlace Branding
In The Spotlight

Berlin’s Culture Project: plans for recovery after a year in lockdown

Berlin is arguably one of the cultural powerhouses of the world. With the global cultural sector devastated after a year of lockdown, we reached out to Burkhard Kieker, CEO of Visit Berlin, to discover what the city’s plans were for recovery, and how they have reframed their approach from ‘attracting tourists’ to ‘having guests’.

label_outline Destination MarketingPlace BrandingReputationSoft PowerTourism
In The Spotlight

Putting Baltimore on the map as one of America's most inclusive destinations

It's critical that a place brand strategy is representative of your community - and that your community is engaged with your approach. Al Hutchinson, President & CEO at Visit Baltimore, joined us to share the story behind Visit Baltimore's brand re-design, and how they put community voices in the spotlight with their messaging.

label_outline Citizen EngagementCultural HeritageDesignPlace BrandingReputationTourism
In The Spotlight

The inspirational women re-inventing the future of place branding and marketing

For this International Women’s Day, we wanted to put the spotlight on just a few of the incredible women who are rethinking what’s possible and paving the road to a more resilient, sustainable future for theair places and their organisations…

label_outline Citizen EngagementCollaborationDestination MarketingInvestment PromotionPlace BrandingSustainabilityTalent Attraction