This toolkit curates best practice in citizen engagement from around the world – and has now been updated to reflect ongoing work and new initiatives from the past two years to ensure you have all the information you need to take your citizen engagement strategies to the next level. Drawing from interviews with place practitioners on the frontlines of community engagement, this Toolkit blends how-to advice, top tips, and example tools and resources to help you implement your next strategy.

Discover case studies from Canberra to Pittsburgh and from Costa Rica to Lithuania, including nine brand new case studies from:

  • Chile
  • Destin Fort-Walton beach
  • Friendship Heights
  • Philadelphia
  • Staffordshire
  • Tartu
  • Vilnius
  • Venlo
  • Waikirikiri Selwyn

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Want to learn more? Don't miss our other resources to help you improve your place brand and marketing strategies: