Who pays the bill? Getting visitor levies right for places and people

By Barry Rogers, Director of Destination Strategy, TOPOSOPHY


The introduction of visitor levies across the UK has stirred an important conversation about place governance, hosting, hospitality, and ultimately who pays the bill in tourism. For many destinations across the United States and the European Union, visitor levies have been in place longer than living memory. They are woven into the governance and bureaucratic fabric of destinations, accepted by visitors and residents alike as a modest contribution toward maintaining the places people travel to enjoy. For others, such as the United Kingdom and Ireland, levies are now being introduced by local authorities or are actively being discussed as a structured method of funding tourism development and destination-supporting infrastructure. Introducing visitor levies is valuable because for many destinations in 2026 soaring costs and lack of funding for tourism is a reality.

The question is no longer whether visitor levies will become a feature of the UK tourism landscape, but how they should be designed, governed, and spent. Getting this right matters. A well-designed levy can strengthen a destination, fund vital public services, and create a value contract between visitors and host communities. A poorly designed one risks alienating the industry it depends on, creating administrative burdens, and delivering funds without strategic purpose.


A tax, a levy, a tariff: A short history of taxing visitors

The idea of taxing visitors is not a new one. France introduced its taxe de séjour in 1910, originally conceived as a means for communes to fund local infrastructure strained by seasonal tourism. Italy, Spain, and Germany followed with their own variations over the decades, each adapting the principle to local governance structures. Visitor taxes were also introduced following the second world war as a method of raising much needed rebuilding funds for EU destinations. In the United States, transient occupancy taxes have been a fixture of city and county budgets since the mid-twentieth century, with rates varying significantly between jurisdictions.

More recently, the conversation has shifted from simple revenue generation toward managing the impacts of tourism itself.  This shift has also mirrored how destinations have moved governance models from destination marketing into destination management.


Bureaucratic vs behavioural: Application matters

In many cases the discussion around visitor taxes becomes muddled depending on the application of the tax. For some destinations it is a simple 1-2% on the end of a bill when checking into a hotel. Barcelona, for example, has progressively increased its tourist tax, with nightly charges set to reach up to €15 per night in 2026, making it one of the highest in Europe. Amsterdam also now levies 12.5% on room rates alongside a €14.50 per-person charge for day-trippers, with further increases planned for cruise passengers.

For others, taxes are used to augment visitor behaviour. For example, Venice made global headlines by introducing an access fee for day-trippers in 2024, expanded to 54 designated peak days in 2025, with charges rising to €10 for those who do not book in advance from April 2026.

What unites these examples is a growing recognition that tourism, while economically valuable, carries costs that must be shared. The evolution from simple bed taxes to sophisticated, tiered systems reflects a maturing understanding of how destinations can balance welcoming visitors with protecting the places and communities they come to see.


Spotlight on spending: The current situation in the UK and Ireland

The UK is now moving rapidly from discussion to implementation. Scotland led the way with the Visitor Levy (Scotland) Act 2024, empowering local councils to impose a levy on paid overnight accommodation. Edinburgh will become the first UK city to go live, launching a 5% levy from 24 July 2026. The city projects revenues of up to £50 million per year once fully established, with funds directed toward protecting and enhancing Edinburgh’s appeal as both a place to live and a destination to visit. Businesses must apply the levy to advance bookings made from 1 October 2025 for stays on or after the launch date.

In Wales, the Visitor Accommodation (Register and Levy) Etc. (Wales) Act received Royal Assent in September 2025, representing Wales’ first locally designed tax in 500 years. The Welsh model takes a different approach, setting fixed rates of 75 pence per person per night for hostels and campsites and £1.30 for other accommodation. Councils will decide locally how the proceeds are spent, with an emphasis on tourism-related infrastructure such as footpaths, beaches, public toilets, and visitor centres. Registration of all accommodation providers begins in autumn 2026, with the levy going live from 1 April 2027.

England is following a different legislative path. Through the English Devolution and Community Empowerment Bill, the government has proposed granting metro mayors the power to introduce overnight stay levies. Manchester, which has already operated a £1-per-room-per-night charge through its Accommodation Business Improvement District, is well positioned to formalise this arrangement. A 12-week public consultation closed in February 2026, and the earliest implementation for English cities is expected in late 2026 or 2027. Ireland, too, continues to debate the merits of a levy, though no legislation has yet been introduced.

In Ireland, the conversation has been active but politically fraught.  Taoiseach Micheál Martin has signalled openness to the idea as a means of funding urban regeneration in Dublin, though opposition within the Dáil remains, with concerns that additional costs could undermine competitiveness in a hospitality sector still recovering from pandemic-era disruption. Minister for Tourism Peter Burke has insisted that a levy or tax similar to what has been introduced in the UK will not be introduced in Ireland. Budget 2026 ultimately did not include a tourist tax, and no enabling legislation has been introduced which Local Authorities would need enforced to administrate or collect the tax.


The competitive debate: Short term wins vs long term success

Many industry observers are rightfully worried that the implementation of a tax will have a negative impact on destination competitiveness. Tourism is not immune from the cost-of-living crisis and price inflation, no matter how minor, can have an impact on price sensitive visitors. While demand elasticity is very much tied to the extent of the levy or tax, research does show that while visitors are sensitive to levies it is not a deciding factor in choosing a destination. Though it might be logical to assume that destinations without a tax could win visitors from those without. However this is a short-sighted perspective. Ultimately sustainable tourism experience development, sustained capital infrastructure investment and increased funding for marketing activity will mean that in the long run destinations with sustainable tourism funding via a levy or otherwise will win more visitors.


Best practice: Emerging models for governance and spending

What is clear from established and emerging models is that the most effective visitor levies share several characteristics. They are transparent in their purpose, ring-fenced in their spending, and developed in genuine partnership with the tourism industry and local visitor economy. Edinburgh’s model, for example, includes a provision allowing accommodation providers to retain 1.5% of collected revenue to offset administrative costs. Wales has built mandatory public consultation into its legislative framework, ensuring that local communities and businesses have a voice before any council can introduce a charge.

International best practice points toward hypothecation, the principle that levy revenues should be visibly reinvested in tourism-related outcomes. When visitors can see their contribution improving public spaces, cultural assets, or environmental quality, acceptance increases markedly. Conversely, levies that disappear into general council budgets risk both political backlash and reputational damage to the destination. The most successful schemes, from the Balearic Islands’ Sustainable Tourism Tax to Japan’s Sayonara Tax, maintain clear lines of accountability between collection and expenditure.


DMO to DMO: Shifting power structures and responsibilities

The introduction of visitor levies inevitably reshapes the relationship between Destination Management Organisations, local authorities, and the private sector. Where DMOs have historically relied on a combination of public funding and membership subscriptions, levy revenues introduce a new and potentially transformative funding stream. However, this shift also raises questions about governance, independence, and priorities.

If levy funds are channelled through local authorities, DMOs may find themselves increasingly accountable to political cycles rather than strategic tourism objectives. If funds are administered by DMOs directly, questions of democratic oversight arise. The emerging consensus in the UK appears to favour a hybrid model, one in which local authorities collect and hold funds, but spending decisions are informed by tourism strategies developed collaboratively with DMOs, industry bodies, and community representatives. Getting this governance architecture right is as important as getting the levy rate right. The bottom line is that visitor levies create momentum for a power transfer between national tourism organisations and regional local authorities. It is critical that governance structures evolve to ensure that everyone benefits from a new source of revenue.


Drawing the line Between a visitor and a contribution

One of the most nuanced challenges in levy design is defining who pays and when. Should business travellers be exempt? What about those visiting family, or attending a funeral? Should there be a cap on the number of nights charged, as Edinburgh has initially implemented with its five-night maximum? Should rates vary by season, accommodation type, or visitor origin? Each of these decisions carries implications for fairness, administrative complexity, and revenue yield.

There is also the broader philosophical question of what a levy represents. At its best, it is a modest contribution toward the upkeep of a shared resource, a recognition that the places we visit are also the places other people call home. At its worst, it can feel like an arbitrary extraction, disconnected from any visible benefit. The language used matters: a “contribution” invites goodwill; a “tax” invites resistance. Destinations that frame their levy as a partnership between visitor and place, rather than a transaction, tend to achieve higher levels of acceptance.


Are levies an opportunity to reset the place social contract?

For decades, the implicit bargain underpinning tourism has been straightforward: visitors arrive, spend money, and leave. The economic benefit they generate is treated as sufficient compensation for the strain their presence places on a destination. But that bargain is fraying and residents are increasingly pushing back. Rising visitor volumes, the proliferation of short-term lets, and visible pressure on public infrastructure and housing have exposed a gap between what tourism takes from a place and what it gives back.

The concept of a place social contract extends beyond the transactional relationship between visitor and service provider. When a tourist walks a coastal path, uses a public toilet, or enjoys a well-maintained streetscape, they are benefiting from investments made by and for the local community. A levy formalises what has always been true: the visitor experience depends on shared resources, and shared resources require shared investment.

What makes this moment distinctive is not simply the introduction of new charges, but the governance questions that accompany them. The most progressive models treat the levy as a starting point for more inclusive place governance, an invitation for visitors to become stakeholders in the destinations they enjoy. Where the design is transparent and the spending visible, a levy can redefine the terms on which a place welcomes the world.


Ten ways to ensure your visitor levy is developed sustainably and equitably

  1. Consult widely and early. Engage accommodation providers, tourism businesses, community groups, and visitors themselves before finalising levy design. Consultation should be meaningful, not performative.
  2. Ring-fence revenues. Hypothecate levy income for tourism-related purposes. Make spending visible and accountable, and publish annual reports on how funds are used.
  3. Keep it simple. Complex tiered systems create administrative burdens and compliance challenges. A clear, consistent rate is easier to collect, communicate, and enforce.
  4. Offset administrative costs. Allow accommodation providers to retain a small percentage of collected revenue to cover the cost of collection, as Edinburgh has done.
  5. Build in exemptions thoughtfully. Consider exemptions for vulnerable groups, long-stay visitors, or specific circumstances, but avoid creating a system so riddled with exceptions that it becomes unworkable.
  6. Communicate the purpose. Tell visitors what their contribution funds. Signage, digital communications, and in-room information can all help frame the levy as a positive contribution.
  7. Establish independent governance. Create a levy board or advisory group that includes industry, community, and local authority representatives to guide spending decisions.
  8. Review and adapt. Build in periodic reviews to assess whether the levy rate, scope, and spending priorities remain appropriate as tourism patterns evolve.
  9. Align with destination strategy. Levy spending should support an overarching destination management plan, not operate in isolation. Every pound spent should advance a strategic objective.
  10. Measure impact, not just income. Track outcomes such as visitor satisfaction, resident sentiment, environmental quality, and infrastructure improvement alongside revenue figures.

The visitor levy conversation across the UK and Ireland is at an inflection point. The decisions made in Edinburgh, Cardiff, Manchester, and beyond over the coming months will set precedents that shape destination governance for a generation. Done well, these levies represent an opportunity to build more resilient, better funded, and more equitable destinations. Done poorly, they risk becoming yet another cost absorbed by an industry already navigating significant headwinds. The line between place, people, and prosperity is not always easy to draw, but drawing it thoughtfully, collaboratively, and transparently is the surest path to getting it right.


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