We're excited to see you there! Here is our social media toolkit to let everyone know you're attending.
Please note: we are always striving to create the best agenda, and so this agenda will be subject to change.
If you have a story to share, or would like to propose a speaker, please contact Clare.
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09:00
Optional morning activities to add to your conference booking!
Places are limited on both options so please do register early.
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CNP Lab: Re-thinking place branding KPIs
[For places only, sorry but no consultants to allow for free discussion]
Join us for a workshop session to focus on how KPIs for place branding and place marketing need to change to offer value. We’ll be bringing together different conversations, sharing experiences, and developing action points to help you reshape the way you demonstrate your place brand team’s impact.
- Laddering societal / economic impact down to project prioritisation
- Balancing long vs short attribution lines
- How can you measure if your place brand is resonating in an AI-driven world of discovery?
- Marketing your metrics to demonstrate impact and secure stakeholder support
Add to your conference booking for £155 (Excludes VAT @ 20%)
Speakers will include:
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Culture Mile BID Walking Tour: Smithfield - Where the past meets progress
Join Culture Mile BID for an exclusive exploration of one of London's most remarkable regeneration stories. From medieval markets and Victorian engineering to the transformation of the historic Smithfield Market buildings into the spectacular new home of the London Museum, this guided walk traces the evolution of one of the Square Mile's most iconic places. It reveals how Culture Mile BID is supporting the City of London Corporation, alongside other partners, to champion investment, animate public spaces and unlock the area's extraordinary potential. Join the tour to explore how thoughtful placemaking, adaptive reuse and cultural ambition are creating a destination that is both globally significant and unmistakably London and for an exclusive talk from the London Museum team, offering unique insights into one of Europe's most exciting cultural projects.
Discover why the world's most successful places don't choose between heritage and innovation – they use heritage as the foundation for the future.Add to your conference booking for £55 (Excludes VAT @ 20%)

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12:30
Conference registration for all delegates
Light lunch refreshments will be available
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13:15
Welcome & introduction to the conference
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13:30
What the world thinks: a global tour of attitudes to nations, democracy, and the march of technology
Setting the scene for the conference focus on perceptions of place and strategic management of place reputation, hear what the Pew Research Center is learning about global attitudes, including…
- What makes people proud of the country they live in?
- How are geopolitics impacting on perspectives of different nations and geographies?
- What do people think about democratic values and place leadership?
- How do attitudes vary towards the growing impact of AI on the world that we live in?
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13:55
Building a place brand on an emotional foundation
It’s the chicken and egg question for place branding. What comes first – the strategy for the future of your place, or the understanding of what connects people to your place now?
- Why place brand custodians need to understand the emotion of place in order to build the narrative and shape intentional strategies
- In an age where the algorithms profit off negative emotions, owning the positive emotions and connections is key
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14:20
Panel discussion: strategies for tackling dis- and mis-information
The safety, stability, and reputations of nations and cities is under attack from a wave of dis-information and the algorithms that spread it. In this session we’ll be focusing on practical responses.
- How Brand Ukraine is taking the global lead on developing counter-intelligence and proactive strategies
- How London is taking a collaborative, place-led approach to defending and building Brand London
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15:00
Refreshments
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15:30
Ideas, solutions, and inspiring case studies
Choose your expert partner-led session
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15:30
Country reputation: From shared responsibility to shared value
A country’s reputation is a shared responsibility shaped by governments, institutions, businesses and citizens. But it is also a shared source of economic value. Join this session to learn from the RepCore Nations 2026 report and to explore how a strong country reputation creates tangible benefits not only for nations, but also for their businesses.
- Learn how country reputation strengthens the premium value of the “Made in” effect and how country brand licensing programmes create a virtuous circle of reputation and benefit
- Understand how a country’s positive reputation lowers government borrowing costs and creates better financial conditions for business and trade
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15:30
Why here, not there? What shapes corporate location decisions
Why does one place make the shortlist while another never gets considered? Drawing on new research into corporate executive decision-making, this session follows the journey from first impressions and initial consideration to research, shortlisting and final selection. Discover what gets places noticed, which sources shape perceptions, how AI is changing discovery, what knocks locations out, and what ultimately helps one place break through.
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15:30
How AI can listen to your audience and promote your destination at the same time – learnings on where AI fits in your marketing mix from Visit Tampa Bay
Join this session for learnings from a leading destination marketing organisation on where AI belongs in the marketing mix [and where to hold back]. Hear how Visit Tampa Bay’s most effective AI execution turned traveller questions into the fastest research the team have ever run, delivering surprising findings…
- Your media buy is sitting on top of your best research panel
- Markets you buy together don’t behave together
- The most valuable signal is usually the smallest one
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16:10
Round table discussions
Join a group of fellow delegates for peer-to-peer discussion moderated by our knowledgeable expert partners. Choose from the following topics:
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Media strategies that put your place on the map for AI-led algorithms and discovery
Given the changing digital landscape and continued impact of AI-led algorithms on how visitors, investors, and talent are learning about places and the opportunities they offer, how should your media strategy respond? In these discussions, we’ll focus on reviewing the balance of paid vs earned media, and discuss where your media spend will have the most impact in the decision-making journey.
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Structural approaches to organisational collaboration and good brand governance
It’s always been important for all the key stakeholder voices in your nation, region, or city to support and amplify your brand narrative for it to be successful – and this consistency of narrative is becoming even more important to ensure that your place is known and that you can manage and influence perceptions of your place. In these discussions we’ll focus on how place brand teams are developing effective organisational structures to ensure a coalition of support.
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Human vs machine: how to be an AI-ready and operationalised organisation
How are place teams taking control of the evolution of AI within their own team structures and initiatives? What are places learning in terms of skills development, applying tools to open up new, effective opportunities and ensuring the right balance between machine and human ownership, oversight, and connection?
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17:05
Strengthening national and regional profile through a collaboration of unique urban identities: the South Holland Alliance
Hear how Delft, Leiden, Rotterdam, and The Hague have joined forces with the Province of South Holland and the national New Dutch movement to strengthen international perceptions…
- Why a network approach was chosen vs a new regional place brand
- Creating a shared story that builds on each city’s story
- Sharing data, insights, and marketing assets – delivering practical advantages through place-to-place collaboration
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17:30
Close of day one, followed by our official Welcome Reception for all delegates, details to be announced.
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09:00
Welcome to day two
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09:10
Building an international profile through city and region collaboration: Liverpool
How can a city and a region build a combined narrative to build global reputation?
- Defining joint objectives
- Building a place narrative that reflects both the city’s character and the diverse regional strengths
- Initiating the Global Liverpool Partnership to bring together stakeholders, create ambassadors, and support the strategy in practical ways
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09:35
Panel discussion: strategies for tracking place brand perception
In this discussion, we will focus beyond the rankings – which have a clear value and contribution to make but are not accessible to every nation, region, or city.
- Why is perception tracking important?
- How should it impact on strategy?
- What are we learning about the frequency, depth, and focus of brand tracking research?
- What are the pros and cons of AI-led tools for social listening and perception tracking?
Panellists will include…
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10:15
Building connections between internal and external perceptions: How Marca Chile is building a firmer foundation for an authentic nation brand
- Why and how Marca Chile is working to understand civic pride
- Understanding the “what” and crucially the “why” of the drivers of civic pride
- Learnings from five years of the Chilean National Pride study
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10:40
Refreshments
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11:10
Ideas, solutions, and inspiring case studies
Choose your expert partner-led sessions
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11:10
Understanding governance models for nation and city brands: insights from Bloom Consulting’s new global report
The question is not whether good governance for nation and city brands matters, but which governance models are best suited to each place’s specific context, ambitions, and institutional realities. Join this session to hear insights from a new global report on Nation and City Brand Governance based on a comparative review of more than 40 countries and cities.
- What are the recurring patterns in how brands are organised, coordinated, and implemented?
- Learn from a typology of governance models: what are the strengths, limitations, and risks of each type?
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11:10
Keeping score with the AI Destination Index
Ask an AI assistant where to go, where to invest, or where to move, and it hands back a shortlist. Those shortlists are already steering decisions, and most places don't know where (or even if) they appear on them. Join this session for insights from the first results of the Resonance AI Destination Index - tens of thousands of questions run weekly through the major AI platforms across leisure, investment, talent and events, from four origin markets. Find out which destinations AI recommends most, the smaller places outranking far bigger ones, and the famous names that come up far less than you would expect.
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11:10
The future of destination partnerships: How VisitScotland is reimagining collaboration
Join this session to learn how VisitScotland is reimagining partnership marketing, from national campaigns with rail providers to regional co-branded initiatives designed to drive visitor dispersal across Scotland…
- Bringing partners together around shared goals,
- Measuring the impact of collaborative campaigns
- Balancing destination priorities like sustainability, regional economic growth, and marketing performance
Whether you're looking to strengthen existing partnerships or build new models of collaboration, you'll learn practical ideas for creating programs that deliver greater value for destinations and their partners.
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11:50
The Beehive or the Horde? Moving beyond the obvious to understand your place personality and identity
Identifying what is distinct, real, and inspiring will lay the foundation for an impactful place brand strategy. Every place has landmarks and history – but how do you get beyond the obvious to understand and articulate your place identity? INSTID’s 15 years of experience of studying the interaction of people and place has led to the design of The Place Compass – a system for communicating place personality, with and without words.Join this session to gain new direction for articulating your place identity to better reflect what your place does best and what you can share with the world.
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11:50
Session hosted by Gravity Global
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11:50
Building the next generation of destination intelligence with transaction data and AI
Combining transaction data with mobility signals enables destination marketers to build richer, more resilient views of visitor behaviour and their economic impact. At the same time, advances in AI are changing how quickly destination marketers can turn data into intelligence. Join this session to learn from global case studies…
- Explore how destinations are combining data and AI-driven analytics to build more accurate marketing strategies
- Learn how destinations are building a better understanding of visitors to reach high-value travellers
- Understand how to create more precise, measurable campaigns
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12:30
Session hosted by Brand Finance
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12:30
There’s no saving Detroit
Because unlike what you may have heard, Detroit didn’t need to be saved – it needed to be understood. After decades of being told what it wasn’t, this American city reminded itself, and everyone else, who it’s always been. This session explores how Detroit defined itself not by what happened to it, but by what it made happen – and how that continues to move people around the world.
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12:30
Check your vibe before your visitors do: how destinations should respond to AI-powered personalisation in travel marketing
Join this session to move past the hype cycle to look at how predictive personalisation, AI-assisted planning tools, and autonomous booking agents are changing how destination brands reach and interact with travellers.Learn from concrete, working examples how you should be responding….
- Understanding what visitors are learning about your place through AI
- Structuring content so AI systems can parse and personalise it correctly
- Rethinking creative and media planning around segments of one rather than broad audience buckets
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13:05
Lunch
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14:05
From "You may not know us" to global attention: The Vilnius Pink Soup story
Discover how the Go Vilnius team transformed an authentic local tradition into an internationally recognised place-branding platform.
- From "You May Not Know Us" to celebrating local identity: how embracing cultural confidence helped shift global perceptions of Vilnius
- Learn how one cultural phenomenon became a strategic tool to achieve multiple place-branding objectives:
- Strengthening civic pride
- Changing international perceptions
- Generating global media attention
- Attracting visitors
- Supporting investment, talent and business events attraction
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14:30
How the nation brand is driving international attention by empowering regional brands: Embratur and the development of the Amazonia place brand
- Why and how Brazil’s national tourism board has developed a strategic decentralisation strategy
- Balancing the nation brand with regional and destination brands
- Developing the Amazonia place brand – managing the challenge of working with 9 regions
- Ensuring the regions’ voices co-lead the creative and development process
- More than a tourism marketing brand – developing the identity as a product of origin brand
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14:50
How Thailand’s Creative Economy Agency is developing and activating city brands as creative assets for the nation
- Working with local creators, businesses and communities to map out and brand cities as distinct creative assets
- Building a narrative that drives local pride, attracts targeted investment, and stimulates more sustainable tourism
- Activating festivals as scalable economic infrastructure, and as catalysts to activate and revitalise neighbourhoods to deliver a more sustainable socioeconomic footprint
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15:10
Joint Q&A
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15:25
Refreshment
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15:45
Ensuring your place brand lives: strategies for moving to place brand as an operating system
Understanding what you need to have in place to ensure that your place brand becomes the real north star for policy, for collaboration, and for community.
Panellists will include…
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16:25
Closing keynote
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16:45
The City Nation Place Awards
Our celebration of the very best in place branding and place marketing – announcing the winners of this year’s Awards
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17:15
Close of conference, followed by farewell drinks
Confirm cancellation
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