If you are arriving on Wednesday 18th September ahead of the conference, we have a choice of two afternoon tours both starting at 3pm:
| Join us for an afternoon tour of the city hosted by the city council leadership, sharing their developing place shaping and regeneration vision | Join this VIP tour of our conference venue, Lichfield Cathedral, to learn more about its history, the role it plays in the community, and – as the stunning venue for a range of events throughout the year, how it also contributes to the local economy |
Additional tour fees apply. If you have already registered for the conference, please email martin@citynationplace.com to add a tour onto your booking.
Thursday 19th September
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08:45
Registration
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09:15
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09:20
Leadership Panel: Managing change, breaking down the silos, and making new collaborations work
Whether it’s the restructuring of the DMO landscape in England, the introduction of more mayoral combined authorities and city regions across the UK, the changing role of BIDs, ongoing impact of the folding of LEPs back into local authorities, or the roll-out of various government funds and initiatives, there continues to be change in place leadership structures. Is there a danger that we’re creating more silos? This leadership panel will focus on how places are managing the changes and striving to make new collaborations work. How can a place-led approach cut through potential structural barriers to achieve the best outcomes?
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10:20
Case study: Building trust with a unifying narrative and place-led approach
Introducing a place brand team to deliver place-led initiatives can provide the essential rallying point you need for all public and private sector stakeholders…
- Hear how the We Are Staffordshire team work to build trust and engage all stakeholder organisations in the region with a unifying narrative
- Learn from practical examples of how this can deliver better place marketing outcomes
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10:40
Refreshments
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11:10
Making sense of ‘place layering’ – harnessing the power of place branding to create simplicity from complexity in a multi place environment
- Defining a place brand and how this contributes to regional economic development
- How a city region, region or county brand adds value to the places within it
- How to present place collectively as a region or county with diverse assets
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11:50
The State of Destination Marketing: Key learnings to drive economic impact
Learn from the key findings from the State of Destination Marketing research report, which analyses the strategic approach of 300 destination marketers around the world…
- How to deliver always-on digital marketing that maximises impact for your budget
- Using key data points to demonstrate the economic impact of destination marketing spend
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12:20
Lunch
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13:30
Round table discussions
Join a small group of place and place marketing leaders to focus on the topic of most interest to you. Discussions moderated by our expert partners and representatives of the national organisations responsible for driving investment and talent attraction and for developing international tourism.
Topics include:
- Maximising the potential of your digital marketing strategy: from always-on vs seasonal marketing, full funnel marketing, activating the right channels, and using data and insights to reach key audiences - Sojern
- Climate action planning 101: Everything you wanted to know but were too afraid to ask – The Travel Foundation
- Place the final frontier: how and why to make it your X factor - thinkingplace
- Social sustainability: how places are delivering, measuring and tracking their social impact and also communicating this value – Toposophy
- Maximising the potential of your digital marketing strategy: from always-on vs seasonal marketing, full funnel marketing, activating the right channels, and using data and insights to reach key audiences - Sojern
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14:30
Reframing the Night Time Economy
Hear key insights and inspiring case studies from TOPOSOPHY’s White Paper, ‘The 24/7 Urban Revolution: How Cities are Transforming their Night Economies'.
- Challenging conventional perceptions of the Night Time Economy (NTE)
- Who truly uses and owns our cities at night and in the early hours?
- Broadening the conversation beyond hospitality alone
- Adjusting the lens towards a more holistic spectrum of social and community well-being
- How can city-wide collaboration, partnerships and strategic policy-making put people at the forefront of NTE development and management in the future?
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15:00
Comfort break
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15:20
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15:35
Creating a sense of place that ensures the community has a stake in progress and development
- Working with the history of your place to create a living identity
- How Vauxhall BID created an authentic place identity through community engagement and investment in community culture
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15:50
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16:05
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16:25
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16:55
Summing up and key takeaways
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17:00
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Clare is the founder and director of City Nation Place, the global forum for place branding and place marketing. City Nation Place creates connections and shares best practice between country brands, regional brands, and city brands around the world through articles, interviews, surveys, white papers, a membership group, and conferences.
Clare’s interest in the complex area of place branding was sparked whilst working on a series of Nation Branding Masterclass events, led by Simon Anholt, one of the first thought-leaders to speak about and promote the concept of place branding. Having listened to Simon address audiences in Accra, Delhi, Dubai, London and Singapore on how policy, governance, and symbolic actions need to combine with branding and marketing to create a competitive identity and drive economic growth, she continued to follow the growth in this sector. Clare launched the first City Nation Place Global conference in London in 2015: CityNationPlace.com has been steadily building followers and in 2017, she launched the first City Nation Place Americas conference, in 2018 City Nation Place Asia Pacific took place in Singapore, and 2019 saw the first City Nation Place UK, specifically for towns, cities and regions across the UK, and the launch of the first City Nation Place LatAm & Caribbean event. Clare manages the small team at City Nation Place alongside providing event consultancy and management for a number of clients in the publishing and trade association sector, including running the World Media Awards for the World Media Group and event consultancy for the UK Association for Online Publishers.
Maria recently took up the position of Chief Executive at Cambridge BID after nine years in Watford, seven of those as Chief Executive of Watford BID. Before returning to the south Maria worked for Newcastle City as a Senior Regeneration Manager and in Northumberland as a Head of Service responsible for Tourism, Economic Development, Town Centre regeneration, Arts & Culture and Sports Development. She led on and managed a number of capital and revenue projects, including managing a regeneration programme across the rural coalfield, development of a long distance walk route, a new build Tourist Information Centre, car park and toilet block and the restoration on ancient listed monument.
In between Northumberland and Newcastle Maria worked in Italy renovating a villa and as a business development consultant, where she identified a site and managed the development of a Youth Hostel in Alnwick, securing £500,000 grant funding for it’s development. The YH was opened by HRH Queen Elizabeth and Prince Philip.
In her spare time Maria enjoys swimming, cooking (and eating), trips to the theatre, travelling and painting (very badly).
Adam joined Medway Council on 14 August 2023, becoming the Director of Place, having been the Chief Executive at the South East Local Enterprise Partnership, overseeing significant regeneration projects across the region.
Adam has previous experience working in regional development and in Local Government, having held a number of roles at Essex County Council, including the Head of Place Partnership Integration.
Adam studied a degree in German at University of Nottingham, has a Masters in Management from the Nottingham Business School and is a committed Nottingham Forest fan. Adam also enjoys cricket and exploring the UK on family holidays with their dog.
As Director of Place, Adam Bryan has responsibility for Frontline Services, Culture and Community and Regeneration.
- The Frontline Services division provides essential services for our customers and residents, such as Waste, Safer Communities, Highways and Transport
- The Culture and Community division is responsible for a variety of service areas including Medway’s cultural offer, libraries and community hubs, planning, housing, sport, leisure, tourism, heritage and building control
- Regeneration this division is responsible for leading our ambitious programme of physical regeneration across Medway as well as our developing our 5 main town centres into vibrant hubs for our communities. Our Skills agenda also falls within this division, including our Adult Education offer and our established skills hub based in Gillingham Town Centre.
The Directorate’s aim is to establish Medway as a great place to live, to work, to learn and to visit, drawing on our rich heritage to deliver a great future for Medway.
Adam is a Board Member for Locate in Kent, Visit Kent, Kent Chamber of Commerce and Medway Place Board.
Kirsty McLean is the Executive Director Policy, Strategy and Government Relations for Liverpool City Region Combined Authority. Kirsty is responsible for ensuring the CA’s work is underpinned by a strong evidence base, robust economic analysis and timely engagement of stakeholders. She is also responsible for developing our overall strategy and policy priorities and engaging Government to influence national policy and secure opportunities for the city region.
Kirsty was previously Area Director for the North West in the Cities and Local Growth Unit, a joint unit between the Ministry of Housing, Communities and Local Government and the Department for Business, Energy and Industrial Strategy, leading work with places on local growth and devolution. Kirsty was also responsible for delivering the Government’s Northern Powerhouse agenda.
Prior to that Kirsty was an Executive Director in the Shareholder Executive with responsibility for the strategy of the Public Data Group; a non-Executive Director position on the Land Registry Board; and the digital transformation of the Business, Innovation and Skills Department and its partner organisations. Kirsty previously led on a range of skills and education policies in the Business and Education Departments. Kirsty was also Private Secretary to two successive Education Secretaries; Charles Clarke and Ruth Kelly.
Louisa Shaw is the Place Brand Manager at We Are Staffordshire, a new approach to promoting and marketing the county, funded by Staffordshire County Council.
Louisa is working with Staffordshire’s Place Board of business leaders and partners to develop and promote a vibrant new place brand and narrative for Staffordshire, maximising opportunities to promote inward investment, support visitor economy, and generate economic growth across the county.
With over a decade's experience in destination marketing, Louisa has led complex marketing and community engagement programmes for major infrastructure and regeneration developments in the Midlands and wider UK.
As founding Director of thinkingplace, John has directed the development of over 80 place brands over the last 16 years across the UK. He is active in promoting and implementing this best practice approach of creating a shared place story, widening place leadership and creating active collaboration as a key part of growing a place’s economy and promoting local pride. He has led projects for places as diverse as Hampshire, Nottingham, Torbay, Harrogate, North Cambridgeshire, Newhaven, Medway, Lancashire, Staffordshire, Harrogate, Perth and all three UK Cities of Culture.
John has also been working with places to help them develop their response to the Towns Deal, Future High Streets Fund, Levelling Up Funding and Shared Prosperity Fund and is a Mentor to the High Streets Task Force helping to support local authorities and communities to transform their places.
Martin has been Chief Executive of Oxfordshire County Council since March 2023. He was previously Chief Executive of Coventry City Council for over 14 years and was also the Chief Executive of the West Midlands Combined Authority from March 2016 to September 2017. He had previously been with Bedfordshire County Council for three and a half years as Assistant Chief Executive and Chief Executive.
Martin has held strategic leadership roles in a District and an outer London Borough and was Programme Director for Work Smart, Westminster City Council’s flagship transformation programme.
Martin spent much of his early career as a lecturer and researcher and has a PhD in applied economics.
He has an Honorary Doctorate from Coventry University in recognition of his service and commitment to the City of Coventry and is the first Honorary President of LARIA (Local Area Research and Intelligence Association).
He is a former President of SOLACE (Society of Local Authority Chief Executives & Senior Managers) and is the current Local Government Association (LGA) National Procurement Champion.
Alex Harvie is Head of Marketing, Communications and Destination Marketing at Glasgow Life.
As one of Scotland’s largest charities, Glasgow Life is dedicated to improving people’s lives through culture and sport, operating the city’s cultural venues, sports centres and events; as well as supporting the city’s economy by running destination, tourism, and conferences.
Alex is passionate about Glasgow’s marketing, brand and place, and recognises its important role at the heart of Scotland’s economy.
Formerly Head of Communications at Wembley, Alex has thirty years’ experience delivering complex communications projects, from creating the first definitive cultural study of Iran to setting the UK Government’s language of mourning after 9/11.
Carolyn has worked in the BID industry for 14 years beginning her career in the Midlands, moving into UK wide consultancy, then management of a town BID and now heading up FOR Cardiff the UKs 5th largest BID after working there for the last 7 years. She is also the Vice Chair of ATCM Wales, recently taking part in meetings with Welsh Government about business rate reform and a member of the Leadership Board for The BID Foundation. In her spare time is passionate about empowering women and does this via volunteering as a trustee for Wales’s leading gender equality charity Chwarae Teg, creating and leading the Cardiff Women’s Safety Network and mentoring young women looking to move into the world of business.
Miriam was one of the first people to join the the Delivery Team for Bradford 2025, working with Dan Bates, Executive Director and Shanaz Gulzar, Creative Director, to build a team to build the delivery team, create the programme and ensure that Bradford 2025 is the most incredible year for everyone in Bradford and across the world. Bradford 2025 is the largest City of Culture to date and includes the whole of Bradford District from the Victorian city centre to the moors that inspired Emily Bronte, and the market towns of Ilkley, Shipley and Bingley.
Miriam has 30 years of experience in arts, broadcast media, talent development, grant-making and charity administration. She led the BBC Performing Arts Fund for 13 years, awarding £5.5m in bursaries and grants to the music, dance and theatre sector. She has been an external assessor for the Clore Fellowship, PRS for Music Foundation and the Radio Academy.
Her role at Bradford 2025 includes Guest Services and she is working closely with colleagues in the Bradford Council, WYCA and the LVEP to welcome three million extra visitors to the district in 2025.
Carolyn has worked in the BID industry for 14 years beginning her career in the Midlands, moving into UK wide consultancy, then management of a town BID and now heading up FOR Cardiff the UKs 5th largest BID after working there for the last 7 years. She is also the Vice Chair of ATCM Wales, recently taking part in meetings with Welsh Government about business rate reform and a member of the Leadership Board for The BID Foundation. In her spare time is passionate about empowering women and does this via volunteering as a trustee for Wales’s leading gender equality charity Chwarae Teg, creating and leading the Cardiff Women’s Safety Network and mentoring young women looking to move into the world of business.
Miriam was one of the first people to join the the Delivery Team for Bradford 2025, working with Dan Bates, Executive Director and Shanaz Gulzar, Creative Director, to build a team to build the delivery team, create the programme and ensure that Bradford 2025 is the most incredible year for everyone in Bradford and across the world. Bradford 2025 is the largest City of Culture to date and includes the whole of Bradford District from the Victorian city centre to the moors that inspired Emily Bronte, and the market towns of Ilkley, Shipley and Bingley.
Miriam has 30 years of experience in arts, broadcast media, talent development, grant-making and charity administration. She led the BBC Performing Arts Fund for 13 years, awarding £5.5m in bursaries and grants to the music, dance and theatre sector. She has been an external assessor for the Clore Fellowship, PRS for Music Foundation and the Radio Academy.
Her role at Bradford 2025 includes Guest Services and she is working closely with colleagues in the Bradford Council, WYCA and the LVEP to welcome three million extra visitors to the district in 2025.
Kate is Director of the GREAT Programme, the UK government's flagship marketing campaign, designed to encourage an international audience to visit, study, trade, invest, live and work in the UK. In FY22/23, the GREAT programme returned on average £15 to the UK economy for every £1 spent.
Kate joined government in 2020 and within 6 months led the successful refresh of the GREAT brand, which has since been rolled out to over 150 markets, promoting everything from UK science and technology to the arts and values.
Prior to joining Government Kate held a variety of marketing and leadership roles in the private sector, developing award-winning marketing for Heinz, Mars, Sainsbury’s, House of Fraser and The Metropolitan Police Service among others.